V
VALORANT6mo ago
Raccy

banned for use of third party tools

I got banned 4 days ago for the use of third party tools but I have never used any third party software, I have made a ticket with Riot but they dont help me. Can someone help me.
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15 Replies
Kris
Kris6mo ago
;valsupport
VANGUARD Main
VANGUARD Main6mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Raccy
RaccyOP6mo ago
@Kris I have already tried, I have made 4 tickets trying to explain to them what might of happened but they wont listen. all I get is copy past answers or bot massages. they need to improve there support system
Kris
Kris6mo ago
Can you send a SS of the ticket response?
Raccy
RaccyOP6mo ago
yeah hold on
Raccy
RaccyOP6mo ago
first ticket
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Raccy
RaccyOP6mo ago
2 ticket
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Raccy
RaccyOP6mo ago
No description
Raccy
RaccyOP6mo ago
third ticket
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Raccy
RaccyOP6mo ago
forth ticket
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Raccy
RaccyOP6mo ago
fifth ticket
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Raccy
RaccyOP6mo ago
just the same response again and again
DanTheMan
DanTheMan6mo ago
Ok let's break this down real quick, I understand you are upset, but you had a person/agent (NOT a bot) 4 times check deeply into the matter and say that it was rightly given. They say they close the ticket, and you create another one. As for "just the same response", they say there is nothing they can do and you keep going again and again and again so what else do you expect? As the famous quote goes "Insanity is doing the same thing over and over again and expecting different results."
Raccy
RaccyOP6mo ago
yeah am going insane, I feel hope less and help less right now. Any person would if your time, money, blood sweat and tears are just getting taken a way from you. wouldn't you feel the same?
DanTheMan
DanTheMan6mo ago
This one right here, shows a penalty was rightly given it's our policy to close the ticket. As I said, I would too and I understand

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