On average, how long does it take for support to respond

On average, how long does it take for support to respond thanks
Solution:
Hello, @N12! You can expect a response from the in-game customer service within 7 days. However, you can expect a response earlier in case they're able to process your request earlier....
Jump to solution
22 Replies
N12
N12OP3w ago
hi u support in pubgmobile.live? pls someone give me my account back i posted i can prove everything i dont know how it got hacked supports didnt care
Solution
Quendi
Quendi3w ago
Hello, @N12! You can expect a response from the in-game customer service within 7 days. However, you can expect a response earlier in case they're able to process your request earlier.
N12
N12OP3w ago
@Quendi
Quendi
Quendi3w ago
You can also submit a recovery request via the community support form if your in-game account recovery claim was rejected.
Heloudarkness
Heloudarkness3w ago
Fastest reply I got was around 7 minutes and longest it has taken for me was around 2-3 days. Hope this helps👍🏼
N12
N12OP3w ago
ty ty average time from this site?
Quendi
Quendi3w ago
Your case will receive an update in due time. You can track the status of your request through https://pubgmobile.live/status.
N12
N12OP3w ago
@Quendi
N12
N12OP3w ago
No description
N12
N12OP3w ago
its bug?
Quendi
Quendi3w ago
Have you installed Google Sheets?
N12
N12OP3w ago
no i see thank you its on pending but everyones getting rejected 😀😀 u support? in here
Quendi
Quendi3w ago
Rejected cases can result from providing insufficient or incorrect information. Please wait patiently for your case to receive an update.
N12
N12OP3w ago
okay thank you but u know its bad feeling when u playing 6 years in one account and some dumbass taking it i cant get how he got information it was impossible
Quendi
Quendi3w ago
We recommend enabling secondary verification for your PUBG MOBILE account and social media accounts linked to the account and never sharing your personal account information to make your account secure.
N12
N12OP3w ago
he made that seconardy verification on his number
Quendi
Quendi3w ago
Please wait patiently for your account recovery request to receive an update. We're unfortunately unable to help you any further through here.
N12
N12OP3w ago
thank you
PetraLux
PetraLux3w ago
@N12 I Have a friend who lost his acct to a hacker. We had video proof (I streamed it), and submitted pics and nothing. They sold his acct and the hacker gloated over the fact PUBG mobile would never do anything about it. They never did. I hope you get your acct back.
N12
N12OP3w ago
thank you here in discord server moderators are amazing but pubgm support doing nothing i want see them who are them in person
PetraLux
PetraLux3w ago
Here's hoping they do better by you.
N12
N12OP3w ago
thank you ♥️

Did you find this page helpful?