Email link change issue
hi there, i am having an issue, i have email attached to my account which i donot have access to now as it is no longer available to login in gmail even. I want to change my email as i only have another link which is twitter and today pubg displayed a notification that there some issues going on with twitter login. I tried to contact in game support and reported the issue in security centre as well multiple times, been a year since i am trying to do so. Kindly help me for this, i want to change my email link.
The reason i don’t have is my mobile was stolen a year ago, and the sim card number on which the gmail was, that sim card belong to a person who deceased so i wasnot able to get the replacement of the sim card. So, kindly help
The reason i don’t have is my mobile was stolen a year ago, and the sim card number on which the gmail was, that sim card belong to a person who deceased so i wasnot able to get the replacement of the sim card. So, kindly help
Solution
Hello! The X login issue is temporary. You will be able to access your account back once the issue is resolved by the X team.
Once the issue is resolved, you will need to submit a claim in-game to have your email address and mobile numbermanually unlinked by the customer service.
To do this, tap on the Customer Service tab > Unlinking Accounts > Submit Claim. You will receive your claim results in-game and if your claim is successful, the email address and mobile number which are currently linked to your account will be unlinked.
Once the issue is resolved, you will need to submit a claim in-game to have your email address and mobile numbermanually unlinked by the customer service.
To do this, tap on the Customer Service tab > Unlinking Accounts > Submit Claim. You will receive your claim results in-game and if your claim is successful, the email address and mobile number which are currently linked to your account will be unlinked.
