Immich•2w ago

Web and mobile apps both stuck loading

My Immich instance is behind a Caddy reverse proxy, and when I go to the instance from a local ip it works just fine, but if I try and access the instance from the domain, I get a constant loading screen. In my Firefox console, I get these errors:

https://photos.samu.lol/_app/immutable/assets/Overpass.DCP28BvT.ttf
[HTTP/3 525  116ms]

GET
https://photos.samu.lol/_app/immutable/assets/OverpassMono.XkUhFDDw.ttf
[HTTP/3 525  74ms]

GET
https://photos.samu.lol/_app/immutable/chunks/Ba5n93iS.js
NS_ERROR_CORRUPTED_CONTENT

GET
https://photos.samu.lol/_app/immutable/chunks/Ct5FWWRu.js
NS_ERROR_CORRUPTED_CONTENT

GET
https://photos.samu.lol/_app/immutable/chunks/Bwz28VST.js
NS_ERROR_CORRUPTED_CONTENT

https://photos.samu.lol/_app/immutable/assets/Overpass.DCP28BvT.ttf
[HTTP/3 525  116ms]

GET
https://photos.samu.lol/_app/immutable/assets/OverpassMono.XkUhFDDw.ttf
[HTTP/3 525  74ms]

GET
https://photos.samu.lol/_app/immutable/chunks/Ba5n93iS.js
NS_ERROR_CORRUPTED_CONTENT

GET
https://photos.samu.lol/_app/immutable/chunks/Ct5FWWRu.js
NS_ERROR_CORRUPTED_CONTENT

GET
https://photos.samu.lol/_app/immutable/chunks/Bwz28VST.js
NS_ERROR_CORRUPTED_CONTENT

My Caddy configuration looks like this:

photos.samu.lol {
    # TLS cert challenge stuff
    @acme_challenge {
        path /.well-known/acme-challenge/*
    }
    handle @acme_challenge {
        root * /var/lib/caddy/acme-challenges
        file_server
    }

    reverse_proxy 127.0.0.1:2283
}

photos.samu.lol {
    # TLS cert challenge stuff
    @acme_challenge {
        path /.well-known/acme-challenge/*
    }
    handle @acme_challenge {
        root * /var/lib/caddy/acme-challenges
        file_server
    }

    reverse_proxy 127.0.0.1:2283
}

There are no errors in my logs to go off of

32 Replies

Immich•2w ago

:wave: Hey @me.samu.lol, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

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Web and mobile apps both stuck loading

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