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Novu5mo ago
Aditya

Multiple providers triggered

I tried to trigger messages using the Novu API, currently I have 2 chat providers Whatsapp and Slack Slack is already configured with the correct channel details, but I still have to send a SubscriberId in the body of my request, and this causes messages to go from Whatsapp to my subscriber as well as Slack message Even though I specify the integrationId with WhatsApp details
4 Replies
Pawan Jain
Pawan Jain5mo ago
@Aditya Currently, all active providers are used to send chat channel step messages subscriberId is a mandatory field to trigger a workflow to
Aditya
AdityaOP5mo ago
Hi, I'm currently stuck with sending variables for whatsapp templates, any ideas how I can handle it from Novu API?
Pawan Jain
Pawan Jain5mo ago
@Aditya In case of whatsapp, you have to use pre built template to send notification It is not possible to insert novu variable into whatsapp template
Aditya
AdityaOP5mo ago
My whatsapp template is configured with variables, like firstName My subscribers also have the firstName property set, how can I trigger it to send the firstName

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