Anyone know how to fix critical error

It happens when I’m in game and multiple times a game. When I try to load back into the game, it loads forever so I have to restart pc and that’s when I get a windows blue screen force restart. Sometimes instead of showing critical error my screen just turns black with a glow and I have to plug out the power cable to restart. I’ve tried almost everything also factory resetting my pc. Who also got or had this problem