ImmichI
Immich7mo ago
Rastaman

Mobile Backup Process Stuck

Hi, I need help with the following issue. It's my first time using Immich, so everything is freshly installed, no postgresql migration involved.

Problem:
  • Photos upload fine in the beginning. The "backup" number increases. But after a while, the upload stuck. After waited for awhile, it seem like it doesn't resolve itself so I pressed the cancel button, then pressed backup again and it did continue loading. However, now the Total, Backup, and Remainder doesn't move at all. just the upload bar moving.
  • Further observation 1: if I cancel now and press backup again, I noticed that it start the upload from the beginning again.
  • Further observation 2: After trying a couple more times, the Backup row will randomly increase 1-2 photos.
Setup:
  • First time use. Everything fresh installed
  • Platform: Kubernetes
  • Hardware: Raspberry PI 5
  • CNPG postgresql + vectorchord. Image: ghcr.io/tensorchord/cloudnative-vectorchord:16.9-0.3.0
  • DB uses local storage running on NVME
  • Photos uses NFS storage
  • Immich v1.134.0 installed through helm
  • Redis installed together with Immich through helm
  • Service exposed and accessed over https with valid certificate
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