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ImmichI
Immich•9mo ago•
10 replies
Rastaman

Mobile Backup Process Stuck

Hi, I need help with the following issue. It's my first time using Immich, so everything is freshly installed, no postgresql migration involved.

Problem:
- Photos upload fine in the beginning. The "backup" number increases. But after a while, the upload stuck. After waited for awhile, it seem like it doesn't resolve itself so I pressed the cancel button, then pressed backup again and it did continue loading. However, now the Total, Backup, and Remainder doesn't move at all. just the upload bar moving.
- Further observation 1: if I cancel now and press backup again, I noticed that it start the upload from the beginning again.
- Further observation 2: After trying a couple more times, the Backup row will randomly increase 1-2 photos.

Setup:
- First time use. Everything fresh installed
- Platform: Kubernetes
- Hardware: Raspberry PI 5
- CNPG postgresql + vectorchord. Image: ghcr.io/tensorchord/cloudnative-vectorchord:16.9-0.3.0
- DB uses local storage running on NVME
- Photos uses NFS storage
- Immich v1.134.0 installed through helm
- Redis installed together with Immich through helm
- Service exposed and accessed over https with valid certificate
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