Contact support
I contact support via email like you guys said because my recovery was banned, which blows my mind because I have every single receipt from 2018…. And they say this…. But there is no yellow link? Please help I’ve been trying to get my account back since 2024 (no Joke)

Solution
You can see the yellow link on the notice that pops up after trying to submit a recovery request in-game.
Please reach out to the customer service again if you need any assistance.
Please reach out to the customer service again if you need any assistance.
