V
VALORANT•5d ago
oMatrix

Black Screen on launch and Freezes/Doesnt load into the main menu

Everytime I launch Val it just loads to a black screen and just stops there, it never fully loads into the launch screen
Solution:
Solution: Update gpu drivers
Jump to solution
81 Replies
oMatrix
oMatrixOP•5d ago
If any1 can help me its much appreciated
Icarus
Icarus•5d ago
Reinstall your gpu drivers Open task manager > performance tab Show ss
oMatrix
oMatrixOP•5d ago
of my GPU yea?
oMatrix
oMatrixOP•5d ago
No description
oMatrix
oMatrixOP•5d ago
my GPU 0 is an Intel UHD graphics im not sure how to switch it and use the NVIDIA one
hungovers
hungovers•5d ago
Does your rtx 4060 get used when u used to play valorant/when it worked or even if you start it up? like does it show the % of usage?
oMatrix
oMatrixOP•5d ago
Yes it did get used when valorant used to work i never really checked those 😅
hungovers
hungovers•5d ago
Can you start valorant via administrator right now? while having the task manager open
oMatrix
oMatrixOP•5d ago
yes I can try
hungovers
hungovers•5d ago
even if the valorant screen still is black if it has any usage on the rtx 4060 it could either be a gpu problem or u might have the same problem as me since i kind of have something similar but with me its just shows 2 black small screens and then goes straight to a error message val -79
Soupy Soup
Soupy Soup•5d ago
it being gpu 0 means literally nothing reinstall your gpu drivers
oMatrix
oMatrixOP•5d ago
yea it uses my 4060
oMatrix
oMatrixOP•5d ago
No description
oMatrix
oMatrixOP•5d ago
That reinstall right?
Soupy Soup
Soupy Soup•5d ago
can you uninstall with display driver Uninstaller also uninstall windows graphic drivers
oMatrix
oMatrixOP•5d ago
how?
Soupy Soup
Soupy Soup•5d ago
download ddu
oMatrix
oMatrixOP•5d ago
im sorry im not good with laptops 0_0
Soupy Soup
Soupy Soup•5d ago
display driver Uninstaller
hungovers
hungovers•5d ago
Wait then it might be i have a problem with the gpu driver 🤔
Soupy Soup
Soupy Soup•5d ago
also idk which this is but when you reinstall drivers get a stable version not newest it should tell you which is which as for windows drivers I'll send u a link just tell me your processor
oMatrix
oMatrixOP•5d ago
Oh this is NVIDIA's app
Soupy Soup
Soupy Soup•5d ago
yea you should get an option for downloading either stable or newest anyway uninstall first
oMatrix
oMatrixOP•5d ago
When I try to run DDU it says extract when I extrct it it asks me to extract it again and its a loop
Soupy Soup
Soupy Soup•5d ago
uh no after extracting one file should be an application file has a black and white icon if I remmeber correctly
oMatrix
oMatrixOP•5d ago
No description
oMatrix
oMatrixOP•5d ago
This is what I have when click on it it asks me to extract again
Soupy Soup
Soupy Soup•5d ago
yeah that should work show me asking to extract an app file the hell why is 7zip opening it
oMatrix
oMatrixOP•5d ago
ihnc no clue whatsoever
Soupy Soup
Soupy Soup•5d ago
also there should be a lot more files than that why is it only one
oMatrix
oMatrixOP•5d ago
No description
oMatrix
oMatrixOP•5d ago
ok I got it
Soupy Soup
Soupy Soup•5d ago
thank God
oMatrix
oMatrixOP•5d ago
Do I close this or chose smth
No description
Soupy Soup
Soupy Soup•5d ago
Just close it
oMatrix
oMatrixOP•5d ago
No description
Soupy Soup
Soupy Soup•5d ago
afterwards select gpu and uninstall then Intel (or AMD if your processor is by AMD) and uninstall then reinstall your drivers on the right select device type
oMatrix
oMatrixOP•5d ago
yea i clicked GPU and Nividia
Soupy Soup
Soupy Soup•5d ago
ok yeah I think u get how it works Just uninstall gpu and windows drivers reinstall them and tell me if it works
Icarus
Icarus•5d ago
No description
oMatrix
oMatrixOP•5d ago
I tried that it said it couldnt update
Icarus
Icarus•5d ago
Ahh Select GPU NVIDIA Then clean and restart
Soupy Soup
Soupy Soup•5d ago
yay meta here I can leave now
Icarus
Icarus•5d ago
😭
Soupy Soup
Soupy Soup•5d ago
Goodluck with everyone
oMatrix
oMatrixOP•5d ago
yep I clicked it
oMatrix
oMatrixOP•5d ago
Yea It just restarted and its downloading its done do I launch val and check
Soupy Soup
Soupy Soup•5d ago
you uninstalled windows drivers too? yes
oMatrix
oMatrixOP•5d ago
yea intel
Soupy Soup
Soupy Soup•5d ago
ok great try it
oMatrix
oMatrixOP•5d ago
it fixed the black screen but now its stuck on the launch screen 0_0
oMatrix
oMatrixOP•5d ago
No description
oMatrix
oMatrixOP•5d ago
its stuck on this
Icarus
Icarus•5d ago
You’ll need install igpu driver since you deleted it Send me a ss under CPU in task manager
KnighT
KnighT•5d ago
alt+enter
Icarus
Icarus•5d ago
That’s not the case here
oMatrix
oMatrixOP•5d ago
No description
KnighT
KnighT•5d ago
hx what gpu you have 4060?
oMatrix
oMatrixOP•5d ago
yea
Icarus
Icarus•5d ago
Intel
Intel® Arc™ & Iris® Xe Graphics - Windows*
This download installs Intel® Graphics Driver 32.0.101.6874 (WHQL Certified) for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, Intel® Iris® Xe Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
KnighT
KnighT•5d ago
nice
oMatrix
oMatrixOP•5d ago
oh ok
KnighT
KnighT•5d ago
you have tried alt+enter?
oMatrix
oMatrixOP•5d ago
nope i havent do i just load my game and click alt+enter in loading screen?
KnighT
KnighT•5d ago
open valorant press alt and enter together, see if it opens under 2mins yes idts reinstalling drivers would help
oMatrix
oMatrixOP•5d ago
oh
KnighT
KnighT•5d ago
if it opens press collection or store
oMatrix
oMatrixOP•5d ago
ok i'll try it the thing is
KnighT
KnighT•5d ago
and then again press alt and enter
oMatrix
oMatrixOP•5d ago
this laptop is 20 days old its brand new It started having this issue yesterday
KnighT
KnighT•5d ago
its alr try this and update
oMatrix
oMatrixOP•5d ago
YESS IT LAUNCHED finally tysm The driver finished install asw lol
KnighT
KnighT•5d ago
your welcome mate if this happens again do the same or contact support team at officials valorant website @oMatrix
oMatrix
oMatrixOP•5d ago
aight thank you!!
KnighT
KnighT•5d ago
yw
oMatrix
oMatrixOP•5d ago
how do I change this to solved 🤔
Icarus
Icarus•5d ago
Bruv the driver fixed the issue Nothing to do with windowed mode Delete the driver again and you’ll see it won’t load
oMatrix
oMatrixOP•5d ago
oh 0_0 well atleast I can play the game :val_KEKW:
KnighT
KnighT•5d ago
Well it was not lmao this happens alot with players Bruh deleting the driver wont even do tasks you sound like 5 year old I said reinstalling drivers dont work usually you just delete and install them again that doesnt work in most of the cases Right click on the text channel and click delete
Solution
Kris
Kris•5d ago
Solution: Update gpu drivers

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