Immich•5d ago

Failed to upload file

Hi, I have a video i'm struggling to upload from my photo to immich. Any idea of the reason or what I could do debug it ?

[Nest] 17  - 06/01/2025, 6:50:25 PM    WARN [Api:FileUploadInterceptor] Request error while uploading file, cleaning up
[Nest] 17  - 06/01/2025, 6:50:25 PM    WARN [Api:FileUploadInterceptor] Error: aborted
    at abortIncoming (node:_http_server:809:17)
    at socketOnClose (node:_http_server:803:3)
    at Socket.emit (node:events:530:35)
    at TCP.<anonymous> (node:net:351:12)
    at TCP.callbackTrampoline (node:internal/async_hooks:130:17) {
  code: 'ECONNRESET'
}

[Nest] 17  - 06/01/2025, 6:50:25 PM    WARN [Api:FileUploadInterceptor] Request error while uploading file, cleaning up
[Nest] 17  - 06/01/2025, 6:50:25 PM    WARN [Api:FileUploadInterceptor] Error: aborted
    at abortIncoming (node:_http_server:809:17)
    at socketOnClose (node:_http_server:803:3)
    at Socket.emit (node:events:530:35)
    at TCP.<anonymous> (node:net:351:12)
    at TCP.callbackTrampoline (node:internal/async_hooks:130:17) {
  code: 'ECONNRESET'
}

Thank you for your help

9 Replies

Immich•5d ago

:wave: Hey @BarbeRousse, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

BarbeRousseOP•5d ago

Ah ! maybe traefik entrypoints issue. I missed that when I did my setup Nope, I still have issues. My immich labels :

    labels:
      - traefik.enable=true
      - traefik.http.routers.immich.entrypoints=https
      - traefik.http.routers.immich.rule=Host(`photos.domainname.com`)
      - traefik.http.routers.immich.tls=true
      - traefik.http.routers.immich.service=immich
      - traefik.http.services.immich.loadbalancer.server.port=2283
      - traefik.docker.network=t3_proxy

    labels:
      - traefik.enable=true
      - traefik.http.routers.immich.entrypoints=https
      - traefik.http.routers.immich.rule=Host(`photos.domainname.com`)
      - traefik.http.routers.immich.tls=true
      - traefik.http.routers.immich.service=immich
      - traefik.http.services.immich.loadbalancer.server.port=2283
      - traefik.docker.network=t3_proxy

My traefik.yml :

  https:
    address: :443
    transport:
      respondingTimeouts:
        readTimeout: 600s
        idleTimeout: 600s
        writeTimeout: 600s

  https:
    address: :443
    transport:
      respondingTimeouts:
        readTimeout: 600s
        idleTimeout: 600s
        writeTimeout: 600s

Mraedis•5d ago

Are you using any cloudflare service

BarbeRousseOP•5d ago

I am

Daniel•5d ago

Cloudflare proxy has a 100MB upload limit (and given they're a proxy they can see all your traffic in plain text, but oh well)

BarbeRousseOP•5d ago

Thank you for the hint. I've modified the default connection within the app from my cloudflare url to the local url and I've been able to upload my video. Btw, is it possible to restrict the upload to local network only ? I've only seen "wifi only"

Mraedis•5d ago

Not currently, no

BarbeRousseOP•5d ago

Ok. Issue solved then. Thank you to both of you

Immich•5d ago

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Failed to upload file

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