my account got suspended for 6 months for "suspicious activity" with no other information given. I dont have cheats, ive never account shared or anything like that, so i just assume i got hacked or something? i dont really know what happened but i sent in a ticket 2 days ago and didn't receive a response so i went to check the ticket status and it was marked as "solved" when i received no response other than a bot saying to wait for someone to contact me. I sent in another ticket as i assumed it was a glitch or something and got the same bot response and the ticket was INSTANTLY marked as solved. what do i do now and how do i receive support?