scrollReadRandom error on mobile scroll for landing page
I'm getting a type error as attached for my landing page when users are scrolling through my landing page. It seems users aren't able to scroll easily through the page. I can't find scrollReadRandom anywhere in my codebase...A bit flummoxed on how to deal with the issue. I can't recreate it Any suggestions? I'm using the OpenSaaS template.
8 Replies
Hi @AC. I'm kapa.ai, your friendly support bot. I will try to answer your question by searching through the knowledge base. :wave:
----------------------
I'm sorry, but the knowledge sources do not contain any information about a "scrollReadRandom" error or similar scroll-related issues on the landing page in the OpenSaaS template. There are no references to this function or error in the provided documents, nor any troubleshooting steps for this specific scenario.
However, based on related issues, here are some general suggestions that might help:
- Double-check your recent changes to the landing page, as sometimes even small modifications can introduce unexpected behavior, especially with event handlers or third-party scripts.
- Try to get more details from users experiencing the issue, such as device type, browser, and screenshots or error logs.
- If you can, ask users to open the browser's developer console on mobile (or use remote debugging) to capture the exact error message and stack trace.
- Since you can't find "scrollReadRandom" in your codebase, it might be coming from a dependency or injected script. Check for any analytics, A/B testing, or third-party scripts that might be running on your landing page.
- If you are able to share your code or a minimal reproduction, the community may be able to help further, as suggested in similar support threads for OpenSaaS template issues opensaas recompile.
If you can provide more details or a code sample, I can try to help further. But as of now, the knowledge sources do not have enough information to address this specific error.
----------------------
Note: you can ask me a follow up question by @ mentioning me again :speech_balloon:
----------------------
Sorry @AC, I seem to be having a bit of trouble. Don't worry though, I've pinged my support and they will try to fix me up! :technologist:
Perhaps try again in 15mins?
Hey @AC, is your page deployed somewhere? If so, can you share a link so I can poke around?
If not, can you check whether this happens on a fresh open-saas repo?
Hey @Filip - Here's the webpage https://sredwise.com/. Thanks for taking a look! Here's a recording as well of the issue (You should be able to access the Inspector from the vid): https://eu.posthog.com/shared/NF7FRW02WjgmobkcYlbzQicht9787g?t=67
SREDWise
Be wise about SRED
@Filip - It occurs at 1:26 in this video
Hey @AC, unfortunately I can't reproduce the error on your page, and either can't or don't know how to access the recording on PostHog (all I see is the video)
That's how the posthog video looks for me
Anything specific I have to do on your page to trigger the issue? I've been scrolling like a maniac for 5 minutes, but no luck - everything is normal 😄
Can you also try to reproduce this with an unaltered open saas template?
Maybe browser/OS differences? I also can't seem to get the error.
Thank you for looking into it - I pushed some unrelated (I thought) code changes and now the bug appears to be gone...🤷♀️