Post Zone Sub Request Error
Has anyone recived this error when trying to add a new domain to cloud flare? "could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to load account from db: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page."
However I have no oustanding charges in my billing section. All the invoices are marked as paid. I changed my CC just to see if that would kick off a charge or remove the error. But no luck. I checked and I dont have any outstanding subscriptions either.
I contacted billing support yesterday but have not heard back from them. This is a big problem because I need to add a domain and get it up and running. But there is no way to contact them other then submitting a ticket. I can understand that with services. But you should be able to contact billing right away in a case like mine.
Any ideas on what I could do would be very helpful. Thank you
However I have no oustanding charges in my billing section. All the invoices are marked as paid. I changed my CC just to see if that would kick off a charge or remove the error. But no luck. I checked and I dont have any outstanding subscriptions either.
I contacted billing support yesterday but have not heard back from them. This is a big problem because I need to add a domain and get it up and running. But there is no way to contact them other then submitting a ticket. I can understand that with services. But you should be able to contact billing right away in a case like mine.
Any ideas on what I could do would be very helpful. Thank you
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