I can't submit a claim

I have waited three months to be able to send my claim after sending dozens of messages everywhere for the theft of my account three months ago and now that I am allowed to send it, it does not let me because it is not the same device as the person who stole my account, which is quite unfair. What can I do?

Solution:

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

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