Faulty view!nano
Got my keyboard and got everything set up and working well. Put the view!nano in and it would not turn on and I started to smell a burnt smell. The issue was not the board or the socket since I got two so I tested with other nice!view and things worked well on both boards. Over all I think the nice!view that I got was faulty. I can see on the ribbon cable on the back side where there is some discoloration of the pins coming out of the ribbon cable. I think this is the source of the burning smell. I was wondering if I could return the nice!view for a new one. I am trying to get a picture but struggling to get it to focus since it is so small.
1 Reply
I'm sorry to hear you received a faulty nice!view! It sounds like you've done some great troubleshooting to narrow down the issue.
Yes, you can absolutely return the nice!view for a replacement. Please reach out to us at hello@typeractive.xyz with your order number and a description of the issue, and we'll get a replacement sent out to you.
Let me know if you have any other questions!