Immich•7mo ago

Reinstalled docker and despite using same library/postgres folder my images do not show up.

Exactly as stated above

Immich•6/11/25, 11:15 PM

:wave: Hey @Lux,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•6/11/25, 11:15 PM

Checklist

I have...

:ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
:ballot_box_with_check: read applicable release notes.
:ballot_box_with_check: reviewed the FAQs for known issues.
:ballot_box_with_check: reviewed Github for known issues.
:ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
:ballot_box_with_check: uploaded the relevant information (see below).
:ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

LuxOP•6/11/25, 11:16 PM

env1008B

docker-compose.yml2.73KB

LuxOP•6/11/25, 11:17 PM

LuxOP•6/11/25, 11:18 PM

these are the same files i've been using

IImmich ## Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest rel...

ImmichAPP•6/11/25, 11:18 PM

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

LuxOP•6/11/25, 11:19 PM

like do i have to use one of these? if so how?

LLux like do i have to use one of these? if so how?

CJPeckover•6/11/25, 11:22 PM

https://immich.app/docs/administration/backup-and-restore/

LuxOP•6/11/25, 11:22 PM

thank you

CJPeckover•6/11/25, 11:24 PM

Do you know what version immich was on before reinstall?

LuxOP•6/11/25, 11:24 PM

most recent one

LuxOP•6/11/25, 11:24 PM

unless there was an update today

CJPeckover•6/11/25, 11:25 PM

Nope, just being sure you didn't make a big upgrade accidentally

CJPeckover•6/11/25, 11:26 PM

Can you also post the db logs?

If none of your files have moved and you're sure the volumes are correct (upload_location, db_location), then restoring db should do it.

CCJPeckover Can you also post the db logs? If none of your files have moved and you're sure...

LuxOP•6/11/25, 11:27 PM

how do i get db logs?

CJPeckover•6/11/25, 11:27 PM

If you want to be safer, could set a new db_location to start completely fresh, then restore the backup

LLux how do i get db logs?

CJPeckover•6/11/25, 11:28 PM

https://immich.app/docs/guides/docker-help/#logs

LuxOP•6/11/25, 11:29 PM

yeah i'm sorry i'm not very well versed with docker i still have no clue what that means, especially considering how the containers are new

CJPeckover•6/11/25, 11:31 PM

No worries.

Based on your compose, the command should be:
docker logs immich_postgres

LuxOP•6/11/25, 11:32 PM

PostgreSQL Database directory appears to contain a database; Skipping initialization

2025-06-11 23:23:59.238 GMT [1] LOG: skipping missing configuration file "/var/lib/postgresql/data/postgresql.override.conf"
2025-06-11 23:23:59.240 GMT [1] LOG: skipping missing configuration file "/var/lib/postgresql/data/postgresql.override.conf"
2025-06-11 23:24:00.059 UTC [1] LOG: starting PostgreSQL 14.17 (Debian 14.17-1.pgdg120+1) on x86_64-pc-linux-gnu, compiled by gcc (Debian 12.2.0-14) 12.2.0, 64-bit
2025-06-11 23:24:00.059 UTC [1] LOG: listening on IPv4 address "0.0.0.0", port 5432
2025-06-11 23:24:00.059 UTC [1] LOG: listening on IPv6 address "::", port 5432
2025-06-11 23:24:00.064 UTC [1] LOG: listening on Unix socket "/var/run/postgresql/.s.PGSQL.5432"
2025-06-11 23:24:00.083 UTC [29] LOG: database system was shut down at 2025-06-11 23:23:07 UTC
2025-06-11 23:24:00.114 UTC [1] LOG: database system is ready to accept connections

CJPeckover•6/11/25, 11:35 PM

Seems good

LuxOP•6/11/25, 11:35 PM

yeah to be honest with you i'm still kinda lost even with the restore page

LuxOP•6/11/25, 11:36 PM

particularly with this line

LuxOP•6/11/25, 11:36 PM

cat "/dump.sql" | sed "s/SELECT pg_catalog.set_config('search_path', '', false);/SELECT pg_catalog.set_config('search_path', 'public, pg_catalog', true);/g" | psql --dbname=postgres --username=<DB_USERNAME>

LuxOP•6/11/25, 11:36 PM

i'm not sure what exactly i'm supposed to replace with what

LuxOP•6/11/25, 11:42 PM

also do i just write gunzip --stdout instead of cat?

LuxOP•6/11/25, 11:42 PM

since the database file is.gz

CJPeckover•6/11/25, 11:43 PM

Put the latest backup tar.gz file somewhere it's accessible inside the postgres container (might have to add another volume)

Then run
docker exec -it immich_postgres bash

This puts you inside the container

Then run the cat command (change "cat" to "gunzip --stdout"), update the first argument to the path to the backup, and changing the username/password to whatever's in your compose/env file.