Clan can't participate in current clan battle.

I had registered my clan for the new clan battle and received a confirmation and notification. But when I try to access the clan battle, I get this notification that my plan is not participating in the clan battle. Please help.
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Solution:
Hello @Ch@nce! Apologies for the late reply. Clan Battle has been suspended until version 4.0 after gameplay updates and feature optimizations. ...
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13 Replies
Tina
Tina6mo ago
Hello @Ch@nce, are you still having this issue?
Ch@nce
Ch@nceOP6mo ago
We're still having the same issue.
Ch@nce
Ch@nceOP6mo ago
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Tina
Tina6mo ago
Have your Clan met these requirements in order to register?
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Ch@nce
Ch@nceOP6mo ago
Yes. We were in the previous battle (phas 1). We're registered for phase 2 .
Tina
Tina6mo ago
Have you gained or lost members during the registration period?
Ch@nce
Ch@nceOP6mo ago
We did, I had reregistered.
Tina
Tina6mo ago
Understood. For this one please contact the customer service in game, unfortunately we are unable to help you further. Will confirm this, we will get back to you soon.
Ch@nce
Ch@nceOP6mo ago
Thank you for your help. It's greatly appreciated.
Tina
Tina6mo ago
What is your user identification?
Ch@nce
Ch@nceOP6mo ago
52200625447
Solution
Tina
Tina6mo ago
Hello @Ch@nce! Apologies for the late reply. Clan Battle has been suspended until version 4.0 after gameplay updates and feature optimizations. The mail was referring to the event shown in this screenshot. However, the English translation conflicts with the English name used for Clan Battle.
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Ch@nce
Ch@nceOP6mo ago
@Tina thank you so much for your time and finding out what happened to the clan battle. Our clan appreciate all the help you gave. We look forward to joining the next clan battle. Thanks many...

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