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Still working to get you sorted - sorry for the delay
We're working to refund the incorrect usage
Thank you, I received the refund.
ah great, just replied on your ticket too.
Sorry for the issue here!
Unknown User•5mo ago
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We take the amount of workers you have per day in your billing cycle and then average that out.
So, in a basic example over 5 days, you may have: 3 workers, 5 workers, 4 workers, 8 workers and 10 workers.
For this 5 day billing period you'd be charged for 6 workers (as that's the average throughout the period)
Make sure to cleanup any workers you do not need in order to keep your billing low.
Unknown User•5mo ago
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I think better documentation is needed here. This isn't clear at all. What constitutes a "worker per day"? What if I have a worker that only lives for a few minutes or hours (<1 day)?