Realtime Analysis not loading?

I have an error on my VC4 IDEX 500mm. Attaching the zip file as the instructions say
Solution:
Go into printer selection, select a different printer, then select V-Core 4 IDEX again and pick "start fresh"
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23 Replies
LucidityCrash
LucidityCrash•3mo ago
Sorry I've not really looked through the logs fully ... but question ... what url do you have in your browser when you are going to this ? ... is it an IP address or a hostname that ends in .lan or .local, or is it some other hostname that you use ? basically look in your moonraker.conf for the cors_domains block if one of those lines doesn't match how you are getting to the webUI it won't work ... add a pattern that will match and restart.
valkyrie3dp
valkyrie3dpOP•3mo ago
I'm using IP as I was having other issues using ratos.local. I'll give that a try though and update. Thanks
LucidityCrash
LucidityCrash•3mo ago
thats probably not it then ... it was just something I came across when I installed RatOS recently, assuming your IP range is 192.168.x.x or 10.x.x.x it should already be covered
valkyrie3dp
valkyrie3dpOP•3mo ago
Ok. Well once tou get a chance to look through all the logs let me know then
LucidityCrash
LucidityCrash•3mo ago
valkyrie3dp
valkyrie3dpOP•3mo ago
Thanks, Ill wait then! appreciate it
dfos
dfos•3mo ago
I have the exact same issue
rms497
rms497•3mo ago
This is big issue, effecting many installs with latest revision and this (it seems) is critical and required to setup a printer. Without it, cannot proceed. I've gone back and done a complete re-install and still same thing. Hopefully someone from ratos project can let us know what's going on.
LucidityCrash
LucidityCrash•3mo ago
No description
Mr. Doom
Mr. Doom•3mo ago
Hi there, we are curently working on a fix for the issue. In the meantime please skip the parts of the comissioning guide that tell you to use the realtime analyzis, the remaining Ressonance compensation and belt tuning will still work and lead to good results. Realtime Analyzis is meant as a fine tuning auxiliary tool, not a necessity. A fix has been pushed that should solve the issue please update RatOs using the recommended procedure: https://os.ratrig.com/docs/installation#updating-ratos
valkyrie3dp
valkyrie3dpOP•3mo ago
im still having the issue
valkyrie3dp
valkyrie3dpOP•3mo ago
new debug files
miklschmidt
miklschmidt•3mo ago
What issue exactly? I'm gonna need to know what you're looking at. Provide as many details as you can
valkyrie3dp
valkyrie3dpOP•3mo ago
when i click on realtime analysis so i can do my input shaper calibrations i get this message. everything else ive tried has been working so i think this is the only issue i have
No description
miklschmidt
miklschmidt•3mo ago
Go into the wizard and make sure you have an accelerometer selected for your toolboards. You don't need to save the changes to your config, but they need to be selected. Seems like you've selected one of the toolhead accelerometers in the analysis tool and then later removed them in the wizard.
valkyrie3dp
valkyrie3dpOP•3mo ago
I didn't select anything in the analysis tool as i was never able to access it and i never removed anything from the wizard after the initial set up. Odd now that i cant access that in the config either. The printer hardware list doesn't populate.
No description
Solution
miklschmidt
miklschmidt•3mo ago
Go into printer selection, select a different printer, then select V-Core 4 IDEX again and pick "start fresh"
miklschmidt
miklschmidt•3mo ago
That should solve your issue Looks like the data saved in moonraker is broken. Likely from configuring before updating to latest RC3.
valkyrie3dp
valkyrie3dpOP•3mo ago
looks like that worked! thanks!
Grenade Magnet
Grenade Magnet•2w ago
hi, sorry to revive this thread, however, despite having it working prior to a reboot, its now broken again. i had it working after i noticed the updater locked up and failed silently with a npm update, and thats literally all i did to make it work. i have verified the accelerometers are set to the onboard toolheads as dictated above, but for some reason its not loading at all. I'm only presented with a generic error
No description
Grenade Magnet
Grenade Magnet•2w ago
settings just to post them
Grenade Magnet
Grenade Magnet•2w ago
idk exactly how i fixed it, but it took another reinstall, updating, and reflashing of everything to work. 🤷

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