I paid the bill, but my R2 couldn't renew the subscription.
I paid the bill when my R2 expired and tried to resubscribe, but it didn't work. When I clicked "Subscribe," it still showed the "Get Started with R2" page.
Previously, I could subscribe immediately after payment. This is an urgent issue.
4 Replies
thanks for linking your account. We've passed your account ID to the team
https://discord.com/channels/595317990191398933/940663374377783388/1384929637221535866
I have the same issue, is this a known problem?
And how can I proceed?
yes, it is a known issue, and we can't solve it in the community
but if you link your user suing /link, I can raise your issue internally
?link
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.