Enable hw transcoding for immich-server
I have immich up and running and it works great except for the fact I can't seem to get hw acceleration working for immich-server, specifically when transcoding video.
Here is a link to my compose: https://privatebin.net/?9e0d84804cde82d8#47nSJxmJZ93iK55ohTZvMrGDfdy3RrqqCG9toF4VT9kW
The logs indicate video is being transcoding but is not using my intel arc card.
I am running this on unraid and my compose is a bit unconventional in the sense I am not using .env and it's all in one compose but hopefully this falls within the purview of support!
Thanks for any assistance
21 Replies
:wave: Hey @Davo1624,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
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4. :blue_square: reviewed Github for known issues.
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6. :blue_square: uploaded the relevant information (see below).
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.This is a sample log entry for immich_server:
[Nest] 7 - 06/17/2025, 12:08:45 AM LOG [Microservices:MediaService] Transcoding video fa991bf8-5be4-4d77-a73a-7fd8f0134a79 without hardware accelerationWhich arc card @Davo1624 ?
Intel a40
What's the kernel version on unraid?
6.12.24
Gpu works with machine learning
Is your docker user part of the
render group?
also try docker exec -it immich_server /usr/lib/jellyfin-ffmpeg/vainfo --display drm --device /dev/dri/renderD128https://privatebin.net/?dbba51514ef01d35#4isY3zzBPVoh8Gj9Y8C4YbkQTuJ3c8FScHQEmMUmvNmu
All containers run as 99:100 (nobody:users)
Does the CPU have an iGPU?
No
Using epyc cpu
docker exec -it immich_server /usr/lib/jellyfin-ffmpeg/ffmpeg -v verbose -init_hw_device vaapi=va:/dev/dri/renderD128 -init_hw_device opencl@vaWell the good news is all good so far... 👀
Haha
https://my.immich.app/admin/system-settings?isOpen=video-transcoding+encoding-options+hardware-acceleration This is definitely enabled?
I will post screenshots in a few but yes it looks like its all enabled
Not trying to target, for instance, AV1 or anything?
Ew no 😛
I'm out of ideas so far 🙃
I can think of trying to transcode manually to test but I don't know how 😛
I appreciate the help! Hopefully it's a setting i haven't checked but I'm in meeting purgatory at the moment so I can't check
narrator: it was indeed the ui ðŸ˜
specifically the hardware api and hardware decoding options
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