content browser doesn't open

I am using UE5.5.4 and have it and Dash installed on a D drive, not a C drive. The Dash CB and Fab browser refuse to open. This is extremely frustrating because Ican't use the fab assets I've downloaded with the Dash tool.
6 Replies
Atsantiago
AtsantiagoOP•3mo ago
So I had to uninstall, delete all prefs folders in the Documents folder, restart the computer, reinstall with permissions and then it finally worked. I also initially had Dash install in a subfolder on the D drive, This time I did it on the D drive without a subfolder and it is working. I'm not sure if that has a factor to the bug
DanielFreden (Dash for UE5)
Hey @Atsantiago 🙂 Sorry to hear you had some issues, very hard to say which of the things you did solved it without seeing your output log when it failed 🤔 My best guess would be that it was the deletion of the prefs folder, it may have become corrupt. So if it happens again, you only need to close UE, delete that, and open UE and Dash and it will re-create them 🙂
Atsantiago
AtsantiagoOP•3mo ago
I deleted that once to know avail. My money is on the files being created into a subfolder (D:/folder/Dash), not just D:/Dash. Or a combination of the 2.
DanielFreden (Dash for UE5)
Ahaa good to know! Yeah maybe you had some file restrictions, or some antivirus/Windows Defender blocking those folders🤔
Atsantiago
AtsantiagoOP•3mo ago
No, I checked those too. I think it is something with the extraction system. Because at one point it did show the content browser, but the fab content nor any content wasn't loading at all.
DanielFreden (Dash for UE5)
Hmm okay okay! Thanks for letting us know!

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