Please advise
Please advise- "Error You are only able to open 1 ticket at once" I was one of those who was affected by Serenity's spontaneous bans today am trying to produce a ban appeal - I have no tickets open. What are my next steps? I'm not trying to undermine the system, this is the only way I'm currently able to reach for support.
Info: Ban 6852e4223a2a685728ddce3a


3 Replies
Yeah, it would be cool if you can open 2-3 tickets to handle it better in Discord even me waited a long time for one ticket and had basically so many stuff for another ticket to report players cheating/abusing or doing other shit.
@Robotic or @Mr Lonely needs to go through and manually delete the “open” ticket
There’s probably quite a few
Just a bug with the bot where sometimes the ticket isn’t closed properly
its resolved
:Check: