I am trying to make a new Hyperdrive

I am trying to make a new Hyperdrive config but I keep getting:
"Failed to connect to the provided database: Connecting to database via Cloudflare Tunnel failed: 403 Forbidden"
"Failed to connect to the provided database: Connecting to database via Cloudflare Tunnel failed: 403 Forbidden"
As far as I can tell I setup everything exactly as my previous configuration. Tunnel setup and access policies look identical. Runnign the tunnel with debug output yield nothing so I feel like something is going wrong inside zero trust but I can't figure it out... So... apparently it takes a bit for a new access token to start working maybe? Waiting a few minutes and using an existing token it started working... 😦
4 Replies
thomasgauvin
thomasgauvin•3mo ago
Do you have more information on your state prior to setting it up? Were you creating a new access application, new service policy, etc.? Did you have a zero trust subcription prior to using Access?
Alex
AlexOP•3mo ago
Were you creating a new access application
I used the wizard, which created a access application for me
new service policy
Unsure, I think so?
Did you have a zero trust subcription prior to using access?
No, never had. To clarify, I already had a private database via Hyperdrive running, I was adding another on another server with a new tunnel. The "Access Service Authentication Token" was set to "Create new". After I manually used one of the (many) entries the wizard created for me it started working after a few minutes.
thomasgauvin
thomasgauvin•3mo ago
we've been looking into this, omar above encountered a similar issue so we're still investigating

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