DB Suspended?
Tried logging into my app earlier and my email/pass was giving me an error. Logged into Neon and see this suspended tag next to the DB. Any ideas why? Been using this for close to 3 months now with no issues.
4 Replies
rare-sapphire•3mo ago
@NeonDevRel I see the incident for this, and am experiencing the same thing. I can't have this happening on our production apps. I found that if you create a child branch, it will start, and then switch out your connection strings. Better than not having the DB accessible at all.
provincial-silverOP•3mo ago
Thanks for tagging @NeonDevRel Kirby. Hoping we can get a resolution to this.
Is it possible to get a response from @NeonDevRel in here or do they only respond to paid accounts?
blank-aquamarine•3mo ago
The neon discord account is not widely used. We don't have a support offering for free tier users, although we will try our best where possible. I'll take a look into this suspended tag and see what it means
This suspended tag seems to mean that the endpoint is just idle. Do you get errors when connecting or using the sql editor?
provincial-silverOP•3mo ago
I was getting errors earlier, but it seems that things are working now. Thank you for your help @Conrad Ludgate