V
VALORANT5mo ago
AB29

Ban Appeal

Hi, I have been recently HWID banned for cheating. I have never used any cheating tools or software. last time I tried launching valorant before the ban it said I needed to restart my PC. I ignored it and relaunched only riot client instead and it let me in the game. Earlier that day I updated aimlabs, and I used steam's local network sharing to download it faster on my other device while valorant was running. I also have some cracked games but no cheats for any other game. I contacted player support and they said there is nothing they can do to help me, not even telling me what program caused the ban so I can avoid getting flagged when the ban period is over. Thank you for your time.
32 Replies
junimo
junimo5mo ago
riot id?
AB29
AB29OP5mo ago
H O Zツ#GAZA
junimo
junimo5mo ago
it doesn't look banned to me, can you double check your id?
AB29
AB29OP5mo ago
Yeah I forgot to mention this, they told me the account is not banned. Only the PC.
junimo
junimo5mo ago
check dm
pumbclat
pumbclat5mo ago
hey could you take look on that i dont know till now why i got ban lost#syria
BLade
BLade5mo ago
Can anyone help me with this?
No description
BLade
BLade5mo ago
Riot ID: BLade#FTW Can you just tell me the duration of my ban, and the reason behind it? @junimo can you help me with that, sir?
momo
momo5mo ago
This not ban this locked prob account buying and owner try to recover it many times or login from multiples location should be easy to fix with player support if you are the owner and no duration time it will stay like that till you contact support
BLade
BLade5mo ago
Actually I was trying to change the region, and this thing showed. The id is my friend's, and he has not opted to log in for even a single time. While i was trying to change the region, when i mentioned that the account was not creted by me, this thing popped up
momo
momo5mo ago
gg you cooked your self account sharing is aginst TOS of riot games tell your friend to contact the support and give them the info they need
BLade
BLade5mo ago
Ahhh Is any other solution possible? @junimo
momo
momo5mo ago
yea contact support and give info they want to verify you are the owner Bro im telling you if she just read what you write she will tell you the same but try
BLade
BLade5mo ago
T_T, there is no one trying to login into the id. i have the complete access over my id, there is no multiple logins also
momo
momo5mo ago
But you didnt made the account and you told the support that its reason for them to lock the account
BLade
BLade5mo ago
yep , I agree, but what if from the very beginning, I am the one playing in this id
momo
momo5mo ago
dont you have the info of rhe account ? Just open ticket and send it to them
BLade
BLade5mo ago
i have sent it not working
momo
momo5mo ago
You still didnt creat it which is fine but to tell the support that is not fine It count as account buy or sharing
BLade
BLade5mo ago
bro i never thought it would turn this way
momo
momo5mo ago
well thats why they make you agree fot the term of service Maybe read it before you just wanna click agree
BLade
BLade5mo ago
never mind, @junimo let me know if you have a way. I have invested quite an amount in this id, please come up with a solution, if possible.
Astral
Astral5mo ago
Hold on Contact support, tell them to reinstate the account if they decline then you can wait until the account hold is over (if ever)
cloohy
cloohy5mo ago
Read this https://discord.com/channels/679875946597056683/1384780961513738342/1385674209111441479 If the account was shared, which breaks Riots ToS, I don’t see it being unlocked But you can submit a ticket with support about the situation
BLade
BLade5mo ago
I have done that, no response from their side
cloohy
cloohy5mo ago
They can take up to 72 hours to respond. How long ago did you submit the ticket
BLade
BLade5mo ago
they have the records, they can check that the account is being accessed for one device only and also there are no records of smurfing or boosting
cloohy
cloohy5mo ago
If the account was made by someone else using their information but you access it and play it, it still counts as account sharing
BLade
BLade5mo ago
about a day
junimo
junimo5mo ago
that's just a temporary lock because someone tried to hack your acc, contact player support to unlock it also I can't help with acc sharing, it's against tos
BLade
BLade5mo ago
Yes i have given them the information they are asking for Let's hope for the best But will the lock open automatically? Thats my question...
Icarus
Icarus5mo ago
No, it has to be removed by a support agent, given the fact that you confirmed you are not the owner, account is locked cause of “account sharing”

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