V
VALORANT5mo ago
vibice

riot email not recieving

i wanted to change my pasword and when i do it i dont seem to get an email, i wannu change it cuz its says ur details do not match an account on our system when i try to log in riot or val
35 Replies
Astral
Astral5mo ago
Make sure its the right emaill bud gl
vibice
vibiceOP5mo ago
it is i tried all posible emails
Astral
Astral5mo ago
mhm if its not being recieved it is most likely an incorrect email
vibice
vibiceOP5mo ago
today i got email of my username and pasword change while i was sleeping
Astral
Astral5mo ago
triple double check
Icarus
Icarus5mo ago
It’s possible your account has been compromised, try recovering your account. ;recovery
VANGUARD Main
VANGUARD Main5mo ago
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
Astral
Astral5mo ago
May have been hacked
Icarus
Icarus5mo ago
Try the automated recovery process
vibice
vibiceOP5mo ago
i did and it got recovered but i still cant log in
Astral
Astral5mo ago
;valsupport
VANGUARD Main
VANGUARD Main5mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Icarus
Icarus5mo ago
Someone else made a similar post, when they recover their account, they got hacked again immediately, yours could be the same.
vibice
vibiceOP5mo ago
idk
Astral
Astral5mo ago
Then its a trojan/virus on your computer refer to the official support means
vibice
vibiceOP5mo ago
i recovered, an email came and said we have recovered ur account, but when i tried to login i cant
Astral
Astral5mo ago
.
vibice
vibiceOP5mo ago
i did it the ticket i scaned and i dont think i have a virus
Astral
Astral5mo ago
scans dont always find it 1 what did you use 2 any recently installed apps?
vibice
vibiceOP5mo ago
yea avast anti virus
Astral
Astral5mo ago
use windows defender offline scan go into options and click offline scan it will reboot your computer and do a deep scan
vibice
vibiceOP5mo ago
aight
Astral
Astral5mo ago
gl
vibice
vibiceOP5mo ago
thnx wait whats its full name
Astral
Astral5mo ago
i will send you a screen shot after my game hold on
Astral
Astral5mo ago
No description
Astral
Astral5mo ago
here you go bud @vibice
vibice
vibiceOP5mo ago
thnx mate
Astral
Astral5mo ago
cheers
vibice
vibiceOP5mo ago
itsnot working i did yes and then dissapears it fif not restart aswell
Astral
Astral5mo ago
? It should you did something wrong hold on give me a few minutes ill review this thread
Astral
Astral5mo ago
OnlineComputerTips
YouTube
How to Use the Microsoft Defender Antivirus Offline Virus Scan
If you think you might have a virus or other malicious spyware type app on your computer, you can try the built in Microsoft Defender antivirus app that comes with Windows to try and remove it. If it is something that cannot be removed because its running and you can stop it or kill the process, you can try the Defender offline scan option. This...
Astral
Astral5mo ago
@vibice
vibice
vibiceOP5mo ago
uhm so i did it however it was infected so i have to reset my pc also my valo acc recovered but it got hacked today again same with my steam and fn account
Astral
Astral5mo ago
Guessed it. Good luck!

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