HGL
conscious-sapphire
Installing Saints Row 2 via Heroic Launcher
I have installed saints row 2 from gog through heroic launcher. It launches in desktop but in game mode. It crashes when in steam
27 Replies
Launch the game in game mode, then go back to desktop mode and send in the log file
To help you, we need a game log. Please see the following images on how to get it.






conscious-sapphireOP•3mo ago
conscious-sapphire•3mo ago
you should verify that URL given that you manually typed it in
conscious-sapphireOP•3mo ago
conscious-sapphire•3mo ago
"targetExe": "/home/deck/Games/Heroic/Saints Row 2/SR2_pc.exe",
no need to specify an alternative exe
"name": "Proton - Proton - Experimental",
switch to GE-Proton-latestconscious-sapphireOP•3mo ago
conscious-sapphire•3mo ago
Define this. What happened?
conscious-sapphireOP•3mo ago
after i did the configurations (removed the alternative exe) and switch to GE. while in game mode it did the usual thing it does in game mode
conscious-sapphire•3mo ago
That’s still vague.
I don’t know what you mean by “did not work” and “the usual thing”
I cannot see your Deck, so I don’t know what you consider “usual” especially when that means not working
conscious-sapphireOP•3mo ago
when I tried to open the game with your suggestions it still did not open in game mode. When i removed the alternative exe and switch to GE Proton. It tried to open and it crashed
what else can i do ?
Send in a game log (while having our suggestions applied)
To help you, we need a game log. Please see the following images on how to get it.






conscious-sapphireOP•3mo ago
That log's expired (they're only valid for a day)
conscious-sapphireOP•3mo ago
https://0x0.st/8lfE.log
https://0x0.st/8lfE.log
i still need help
can someone assist me?
i have tried everything and have not been getting no response i understand tho i’m just lost
metropolitan-bronze•3mo ago
everybody here helps when they can and if they know, it's the weekend
conscious-sapphireOP•3mo ago
ok thank you for the clarity
https://0x0.st/8UZe.log
info: Setting display mode: 1024x768@0
Ah, it's that bug. Never quite sure how people resolved that one
Basically for some reason your screen refresh rate is detected as 0Hz. Perhaps you have something relating to this set in your global performance overlay settings?
/usr/lib/i386-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such file or directory
This is also worrying. Could you send in the output of
You should have a org.freedesktop.Platform.GL.default
and a org.freedesktop.Platform.GL32.default
listed there. That error message suggests the GL32 one isn't installedconscious-sapphireOP•3mo ago
so what should i do then
should i send another one
metropolitan-bronze•3mo ago
Could you send in the output of flatpak list --runtime | grep Mesa
conscious-sapphireOP•3mo ago
i run that command in terminal?
metropolitan-bronze•3mo ago
yes
conscious-sapphireOP•3mo ago
(1)(deck@steamdeck ~)$ flatpak list --runtime | grep Mesa
Mesa org.freedesktop.Platform.GL.default 25.0.5 23.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.0.5 23.08-extra system Mesa org.freedesktop.Platform.GL.default 25.1.3 24.08 system Mesa org.freedesktop.Platform.GL.default 25.1.3 24.08 user Mesa (Extra) org.freedesktop.Platform.GL.default 25.1.3 24.08extra system Mesa (Extra) org.freedesktop.Platform.GL.default 25.1.3 24.08extra user Mesa org.freedesktop.Platform.GL32.default 25.1.3 24.08 system Mesa (Extra) org.freedesktop.Platform.GL32.default 25.1.3 24.08extra system thats the output was this output ok
Mesa org.freedesktop.Platform.GL.default 25.0.5 23.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.0.5 23.08-extra system Mesa org.freedesktop.Platform.GL.default 25.1.3 24.08 system Mesa org.freedesktop.Platform.GL.default 25.1.3 24.08 user Mesa (Extra) org.freedesktop.Platform.GL.default 25.1.3 24.08extra system Mesa (Extra) org.freedesktop.Platform.GL.default 25.1.3 24.08extra user Mesa org.freedesktop.Platform.GL32.default 25.1.3 24.08 system Mesa (Extra) org.freedesktop.Platform.GL32.default 25.1.3 24.08extra system thats the output was this output ok
Yes that looks normal
I'm not sure why that file is missing for you. It's there on my deck:
I doubt that'll be the issue though, it's likely just looking into that file to find the name of your GPU. It being missing shouldn't matter
Quoting my above message:
info: Setting display mode: 1024x768@0
Ah, it's that bug. Never quite sure how people resolved that one
Basically for some reason your screen refresh rate is detected as 0Hz. Perhaps you have something relating to this set in your global performance overlay settings?
conscious-sapphireOP•2mo ago
how do i get the file correctly
i’m still confused on why the saints row will not load through game mode but desktop it works
or how do i fix my issue
still need assistance
My saints row 2 still does not open