Installing Saints Row 2 via Heroic Launcher

technological-jade · 2025-06-23T21:22:46.268Z

I have installed saints row 2 from gog through heroic launcher. It launches in desktop but in game mode. It crashes when in steam

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CommandMC•6/23/25, 9:30 PM

Launch the game in game mode, then go back to desktop mode and send in the log file

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HeroicBotAPP•6/23/25, 9:30 PM

To help you, we need a game log. Please see the following images on how to get it.

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technological-jadeOP•6/23/25, 9:46 PM

https://OxO.st/BIHE.log

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nursing-lime•6/23/25, 9:53 PM

you should verify that URL given that you manually typed it in

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technological-jadeOP•6/23/25, 10:12 PM

https://0x0.st/8lXK.log

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nursing-lime•6/23/25, 10:20 PM

"targetExe": "/home/deck/Games/Heroic/Saints Row 2/SR2_pc.exe",

"targetExe": "/home/deck/Games/Heroic/Saints Row 2/SR2_pc.exe",

"targetExe": "/home/deck/Games/Heroic/Saints Row 2/SR2_pc.exe",

"targetExe": "/home/deck/Games/Heroic/Saints Row 2/SR2_pc.exe",

no need to specify an alternative exe

"name": "Proton - Proton - Experimental",

"name": "Proton - Proton - Experimental",

"name": "Proton - Proton - Experimental",

"name": "Proton - Proton - Experimental",

switch to GE-Proton-latest

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technological-jadeOP•6/23/25, 11:39 PM

before that it said file not found

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technological-jadeOP•6/23/25, 11:45 PM

https://0x0.st/8lX7.log

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technological-jadeOP•6/23/25, 11:45 PM

it did not work

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technological-jadeOP•6/23/25, 11:45 PM

in game mode

Ttechnological-jade it did not work

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nursing-lime•6/24/25, 1:46 AM

Define this. What happened?

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technological-jadeOP•6/24/25, 1:47 AM

after i did the configurations (removed the alternative exe) and switch to GE. while in game mode it did the usual thing it does in game mode

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nursing-lime•6/24/25, 1:52 AM

That’s still vague.

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nursing-lime•6/24/25, 1:53 AM

I don’t know what you mean by “did not work” and “the usual thing”

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nursing-lime•6/24/25, 1:53 AM

I cannot see your Deck, so I don’t know what you consider “usual” especially when that means not working

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technological-jadeOP•6/24/25, 10:46 AM

when I tried to open the game with your suggestions it still did not open in game mode. When i removed the alternative exe and switch to GE Proton. It tried to open and it crashed

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technological-jadeOP•6/25/25, 12:00 AM

what else can i do ?

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CommandMC•6/25/25, 11:48 AM

Send in a game log (while having our suggestions applied)

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HeroicBotAPP•6/25/25, 11:48 AM

To help you, we need a game log. Please see the following images on how to get it.

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technological-jadeOP•6/25/25, 11:58 AM

https://0x0.st/8lX7.log

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CommandMC•6/25/25, 12:42 PM

That log's expired (they're only valid for a day)

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technological-jadeOP•6/25/25, 11:34 PM

https://0x0.st/8lfE.log

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technological-jadeOP•6/27/25, 1:44 AM

https://0x0.st/8lfE.log

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technological-jadeOP•6/27/25, 8:21 PM

i still need help

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technological-jadeOP•6/28/25, 7:15 PM

can someone assist me?

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technological-jadeOP•6/28/25, 7:29 PM

i have tried everything and have not been getting no response i understand tho i’m just lost

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awake-maroon•6/28/25, 7:34 PM

everybody here helps when they can and if they know, it's the weekend

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technological-jadeOP•6/29/25, 1:23 AM

ok thank you for the clarity

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technological-jadeOP•6/29/25, 2:41 AM

https://0x0.st/8UZe.log

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CommandMC•6/29/25, 9:27 AM

info: Setting display mode: 1024x768@0
info: Setting display mode: 1024x768@0
info: Setting display mode: 1024x768@0
info: Setting display mode: 1024x768@0

Ah, it's that bug. Never quite sure how people resolved that one
Basically for some reason your screen refresh rate is detected as 0Hz. Perhaps you have something relating to this set in your global performance overlay settings?

/usr/lib/i386-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such file or directory
/usr/lib/i386-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such file or directory
/usr/lib/i386-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such file or directory
/usr/lib/i386-linux-gnu/GL/default/share/libdrm/amdgpu.ids: No such file or directory

This is also worrying. Could you send in the output of

flatpak list --runtime | grep Mesa

flatpak list --runtime | grep Mesa

flatpak list --runtime | grep Mesa

flatpak list --runtime | grep Mesa

You should have a

org.freedesktop.Platform.GL.default

org.freedesktop.Platform.GL.default

org.freedesktop.Platform.GL.default

org.freedesktop.Platform.GL.default and a

org.freedesktop.Platform.GL32.default

org.freedesktop.Platform.GL32.default

org.freedesktop.Platform.GL32.default

org.freedesktop.Platform.GL32.default listed there. That error message suggests the GL32 one isn't installed

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CommandMC•6/29/25, 9:28 AM

Sending the log file into here for ease of access

8UZe.log43.19KB

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technological-jadeOP•6/29/25, 2:38 PM

so what should i do then

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technological-jadeOP•6/29/25, 2:40 PM

should i send another one

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awake-maroon•6/29/25, 2:59 PM

Could you send in the output of
flatpak list --runtime | grep Mesa
flatpak list --runtime | grep Mesa
flatpak list --runtime | grep Mesa
flatpak list --runtime | grep Mesa

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technological-jadeOP•6/29/25, 2:59 PM

i run that command in terminal?

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awake-maroon•6/29/25, 2:59 PM

yes

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technological-jadeOP•6/29/25, 3:02 PM

(1)(deck@steamdeck ~)$ flatpak list --runtime | grep Mesa
Mesa org.freedesktop.Platform.GL.default 25.0.5 23.08 system
Mesa (Extra) org.freedesktop.Platform.GL.default 25.0.5 23.08-extra system
Mesa org.freedesktop.Platform.GL.default 25.1.3 24.08 system
Mesa org.freedesktop.Platform.GL.default 25.1.3 24.08 user
Mesa (Extra) org.freedesktop.Platform.GL.default 25.1.3 24.08extra system
Mesa (Extra) org.freedesktop.Platform.GL.default 25.1.3 24.08extra user
Mesa org.freedesktop.Platform.GL32.default 25.1.3 24.08 system
Mesa (Extra) org.freedesktop.Platform.GL32.default 25.1.3 24.08extra system

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technological-jadeOP•6/29/25, 3:02 PM

thats the output

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technological-jadeOP•6/29/25, 8:18 PM

was this output ok

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CommandMC•6/29/25, 8:24 PM

Yes that looks normal
I'm not sure why that file is missing for you. It's there on my deck:

(deck@steamdeck ~)$ flatpak run --command=ls com.heroicgameslauncher.hgl -l /usr/lib/i386-linux-gnu/GL/default/share/libdrm/
total 20
-rw-r--r-- 4 nfsnobody nfsnobody 19361 Jan  1  1970 amdgpu.ids

(deck@steamdeck ~)$ flatpak run --command=ls com.heroicgameslauncher.hgl -l /usr/lib/i386-linux-gnu/GL/default/share/libdrm/
total 20
-rw-r--r-- 4 nfsnobody nfsnobody 19361 Jan  1  1970 amdgpu.ids

(deck@steamdeck ~)$ flatpak run --command=ls com.heroicgameslauncher.hgl -l /usr/lib/i386-linux-gnu/GL/default/share/libdrm/
total 20
-rw-r--r-- 4 nfsnobody nfsnobody 19361 Jan  1  1970 amdgpu.ids

(deck@steamdeck ~)$ flatpak run --command=ls com.heroicgameslauncher.hgl -l /usr/lib/i386-linux-gnu/GL/default/share/libdrm/
total 20
-rw-r--r-- 4 nfsnobody nfsnobody 19361 Jan  1  1970 amdgpu.ids

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CommandMC•6/29/25, 8:25 PM

I doubt that'll be the issue though, it's likely just looking into that file to find the name of your GPU. It being missing shouldn't matter

Quoting my above message:

info: Setting display mode: 1024x768@0
info: Setting display mode: 1024x768@0
info: Setting display mode: 1024x768@0
info: Setting display mode: 1024x768@0
Ah, it's that bug. Never quite sure how people resolved that one
Basically for some reason your screen refresh rate is detected as 0Hz. Perhaps you have something relating to this set in your global performance overlay settings?

T

technological-jadeOP•6/29/25, 9:35 PM

how do i get the file correctly

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technological-jadeOP•6/29/25, 9:36 PM

i’m still confused on why the saints row will not load through game mode but desktop it works

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technological-jadeOP•6/29/25, 10:46 PM

or how do i fix my issue

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technological-jadeOP•7/2/25, 12:28 AM

still need assistance

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technological-jadeOP•7/27/25, 2:48 PM

My saints row 2 still does not open

Installing Saints Row 2 via Heroic Launcher

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