Someone stole my account
First of all, I haven't played Valorant or any Riot-related games for 3-4 months because of exams.
A couple of months ago someone got into my pc and stole the credentials of a lot of personal accounts including the riot one, but since i haven't played at all i didn't notice they stole my riot account. I have receipts of in-game purchases and my personal phone number connected to the account because of premiere. Is it possible to get it back? I tried to use the official support, but the chat bot is not helping at all
11 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
if your account didn't get banned you should be fine? :Spray_ThisIsFine:
I tried using the official support site, but the chat bot isn't helping at all
you're uhh supposed to make a ticket
and you can always respond to tickets to have them escalated to a human
it ask me to put an email or the username, but whoever stole the account changed both
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
try your luck with support ^
if you have receipts you might luck out and get it back
other than that, good luck man
thank u man
you got order ids for vp purchases, right?
if yeah then support can track down your account that way, or should be able to anyway