P
Prisma6mo ago
Kore

Rate Limited. Account on "Hold"

Hi. Getting the following: This request could not be understood by the server: {"type":"UnknownJsonError","body":{"code":"P6003","message":"There is a hold on your account. Reason: planLimitReached. Please contact Prisma support if you think this is an error."}} (The request id was: 955bf7c6ded414f2) We are on starter plan in vercel. We don't even need accelerate but at this point this hold is affecting production. How can we move past this?
4 Replies
Prisma AI Help
Prisma AI Help6mo ago
Ahoy, knowledge seeker! I'm the Prisma AI Help Bot. Do you want a dev's response that might take a hot second, or an AI answer that's ready before your next coffee sip? Either way, your question is important to us.
Nurul
Nurul6mo ago
Hi! This error would occur if you have exhausted the free 100k queries limit. Can you share the email id associated with your Vercel account? If you are on Starter plan with unlimited usage then you shouldn’t run into this error
Kore
KoreOP6mo ago
Sent you a DM with the email
Nurul
Nurul6mo ago
Resolved in DM

Did you find this page helpful?