Chatwoot API Inbox 403 Forbidden Error
Hi everybody! So, I’m integrating with Chatwoot once human agent intervention is necessary on my WhatsApp Typebot Bot.
When I do HTTP request calls to Chatwoot, everything looks good, I get 200 back but when I try to send the messages the customer sent to Chatwoot to display for the agent or the new agent messages to the customer, I do get a 200 on Typebot but a 403 Forbidden error on the Chatwoot side.
I have a paid tier on Chatwoot (Startups) and Typebot Pro.
On my requests, I do the following:
POST to: https://app.chatwoot.com/api/v1/accounts/{{account_id}}/conversations/{{Chatwoot Conversation ID}}/messages
Headers:
Content-Type: application/JSON
api_access_token: my token here
On the body then, I send this:
{
"content": "{{customer_message}}",
"message_type": "incoming"
}
All these dynamic fields are being pulled correctly, but yet, I get this error (see image)
Anyone experienced something similar?
When I do HTTP request calls to Chatwoot, everything looks good, I get 200 back but when I try to send the messages the customer sent to Chatwoot to display for the agent or the new agent messages to the customer, I do get a 200 on Typebot but a 403 Forbidden error on the Chatwoot side.
I have a paid tier on Chatwoot (Startups) and Typebot Pro.
On my requests, I do the following:
POST to: https://app.chatwoot.com/api/v1/accounts/{{account_id}}/conversations/{{Chatwoot Conversation ID}}/messages
Headers:
Content-Type: application/JSON
api_access_token: my token here
On the body then, I send this:
{
"content": "{{customer_message}}",
"message_type": "incoming"
}
All these dynamic fields are being pulled correctly, but yet, I get this error (see image)
Anyone experienced something similar?
