Image transformation failed 9432: Bad request: The Images Binding is not available using legacy bill

I'm experiencing an issue with Image Transformation using the worker binding. I've attached the binding in my wrangler.jsonc, and I can also see it listed as active under "Bindings" in the Worker's dashboard: "images": { "binding": "IMAGES" } My account is currently subscribed to Workers Paid, Images Stream Basic, and R2 Basic. However, I'm still seeing this error in the logs: Image transformation failed: IMAGES_TRANSFORM_ERROR 9432: Bad request: The Images Binding is not available using legacy billing Error: IMAGES_TRANSFORM_ERROR 9432: Bad request: The Images Binding is not available using legacy billing at throwErrorIfErrorResponse (cloudflare-internal:images-api:174:15) at async ImageTransformerImpl.output (cloudflare-internal:images-api:79:9) at async assetsHandler (index.js:16996:30) We upgraded to Images Stream Basic (the bundle Stream + Images) a few months ago, so we shouldn't be on legacy billing. I've reached out to support but haven't received a response in over a week. Has anyone else encountered this issue? Any advice would be appreciated! I also thought that maybe the bundle don’t cover transformation but via URL it works.
8 Replies
Walshy
Walshy5mo ago
?link
SuperHelpflare
SuperHelpflare5mo ago
Please use the /link command to authenticate with your Cloudflare account and link it to your Discord user. This helps Cloudflare employees access your details more quickly and provide support. It also makes future support requests easier, since your account will already be linked.
Walshy
Walshy5mo ago
can you link and i can take a look?
tom
tomOP5mo ago
Sure, thanks! The account is ce9609a554793a0be5246839b8da49d6
Walshy
Walshy5mo ago
You should be able to update your images plan here: in the dashboard by navigating to the Images > Transformations tab or the Image Optimization card under the Speed > Optimization tab. I can also manually do it if you can't, just be aware of the transformation pricing: https://developers.cloudflare.com/images/pricing/#images-paid
tom
tomOP5mo ago
Thanks, so on both flows i still can't find a way. If you could manually do it the zone id: e1b27609c2c3e2593191e2534f79abbc
No description
Walshy
Walshy5mo ago
Alright you should be updated, make sure to review the pricing of transformations here: https://developers.cloudflare.com/images/pricing/#images-paid
tom
tomOP5mo ago
Finally! Thank you so much. Now the binding is correctly returning the transformation.

Did you find this page helpful?