V
VALORANT5mo ago
Turtle

Ticket response

Ive made a ticket and its been about like 20 hours and they havent responded is that normal? I know it takes up to 24 hours but usually they answer within a few hours. Is it bugged and I gotta create a new ticket? Also Im using proton mail and I think its like bugged out im not receiving the email response
5 Replies
me
me5mo ago
You can review your tickets here by clicking My Tickets on the top: https://support-valorant.riotgames.com/hc/en-us And they can take any amount of time to respond, unfortunately.
Turtle
TurtleOP5mo ago
Do they eventually actually get to the ticket I heard cases where they never respond
lyra
lyra5mo ago
from my experience it takes a few hours to a few days for them to respond
Turtle
TurtleOP5mo ago
It’s been 24 hours usually they respond quicker lol Weird.. might wait another day if not make another ticket
lyra
lyra5mo ago
well it also depends on what ticket you send some take faster some take slower id recommend 3 days as that’s usually they go unanswered for

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