Continuous starting bot
I've created a flow on that the first step, immediately after to have launched the bot, is a push mail so to know that someone's using the bot and to monitor the steps and info so to try to contact immediately or do something that user can like during his visit.
Every day's happen taht i receive continuosu mails taht notify me that bot hast started but this is impossibile being that the link isnot shared with no one and no one's testing it
So i ask if is there some process that ping the typebot url for some reason?
Thank You
6 Replies
Maybe web crawlers? Bots?
I do not know and i do not know how to identify or block Them (if are crawlers or bots).
Only thing that i am sure Is that link are not known or shared with anyone
I would really not recommend to send an email right away though, maybe best to send it after the first reply?
Yes Is that i also have but with on start step was a good info to understand how many start and how many proceed
You can have this info in the Analytics page of your bot 🙂
Oh yes i know but with a mail i was informed so to can also follow the user in the flow and to contact him in some specifics steps so to give a real time customer care.