# 🚨 URGENT: Production Database Lost After `prisma migrate reset` - Need Emergency Recovery Help
CRITICAL PRODUCTION DATA LOSS
- Lost 180+ research protocols (critical production data)
- No local backups available
- Database: Prisma Accelerate (
- Region: Asia Pacific (Singapore)
- Connection:
2. Are there any server-side transaction logs that could help recover recent data?
3. Does the underlying PostgreSQL instance have any automatic backup mechanisms?
4. Is there ANY way to recover this data or undo a migrate reset?
- Confirmed data is completely gone via
- No local dumps or backups available
This is 6 months of research data that's been lost. Any help, guidance, or escalation to Prisma team would be incredibly appreciated. Even if recovery isn't possible, I need to understand what happened and how to prevent this in the future.
Please help if you have any suggestions or can escalate this to someone at Prisma who might have emergency recovery options.
@prisma-team (if monitoring) - this is a genuine emergency situation.
What Happened
- Accidentally ranprisma migrate reset- Lost 180+ research protocols (critical production data)
- No local backups available
Setup Details
- Plan: Prisma Free Tier- Database: Prisma Accelerate (
prisma+postgres://accelerate.prisma-data.net- Region: Asia Pacific (Singapore)
- Connection:
DATABASE_URL="prisma+postgres://accelerate.prisma-data.net/?api_key=..."Background
I was trying to runprisma migrate dev --name add_medical_residencymigrate resetUrgent Questions
1. Does Prisma maintain any backup/recovery options for free tier users in emergency situations?2. Are there any server-side transaction logs that could help recover recent data?
3. Does the underlying PostgreSQL instance have any automatic backup mechanisms?
4. Is there ANY way to recover this data or undo a migrate reset?
What I've Tried
- Checked Prisma dashboard (only shows region info)- Confirmed data is completely gone via
prisma studio- No local dumps or backups available
This is 6 months of research data that's been lost. Any help, guidance, or escalation to Prisma team would be incredibly appreciated. Even if recovery isn't possible, I need to understand what happened and how to prevent this in the future.
Please help if you have any suggestions or can escalate this to someone at Prisma who might have emergency recovery options.
@prisma-team (if monitoring) - this is a genuine emergency situation.
