Cloudflare DevelopersCD
Cloudflare Developers•6mo ago
Richi

Cloudflare NS not being recognized as authoritative

When I try to change name servers from dns12.ovh.net, ns12.ovh.net to jonah.ns.cloudflare.com, shaz.ns.cloudflare.com I encounter the following error:

“Unable to update DNS for the following reason: The set of NS records ([]) present in the domain zone ”coralmc.co.uk“ on the server jonah.ns.cloudflare.com does not contain the NS record for jonah.ns.cloudflare.com)”.

Things that i've tried to do:
  • Settings up in another cloudflare account
  • Deleting the domain and recreating it
  • Double checked DNSSEC
  • Double checked both nameservers typos and domain typos
root@185:~# dig NS coralmc.it @jonah.ns.cloudflare.com

; <<>> DiG 9.18.30-0ubuntu0.24.04.2-Ubuntu <<>> NS coralmc.it @jonah.ns.cloudflare.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 32129
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
; EDE: 20 (Not Authoritative)
;; QUESTION SECTION:
;coralmc.it.                    IN      NS

;; Query time: 1 msec
;; SERVER: 2a06:98c1:50::ac40:21ba#53(jonah.ns.cloudflare.com) (UDP)
;; WHEN: Tue Jul 01 19:20:59 CEST 2025
;; MSG SIZE  rcvd: 45
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