Managed challenges on mobile

Hello everyone, I noticed that cloudlfare did: "Managed challenges" on my API. but what are these challenges? how did my clients "solve" them if they are using a native mobile app? and what triggered them? your help is greatly appreciated.
2 Replies
SuperHelpflare
SuperHelpflare4mo ago
Support AI
Hello, I'd be happy to help you understand Cloudflare's Managed Challenges. According to the Cloudflare documentation (https://developers.cloudflare.com/cloudflare-challenges/concepts/how-challenges-work/), Managed Challenges are a type of challenge that relies on the same underlying mechanism as Challenge Pages and Turnstile. However, Managed Challenges are typically used in specific situations, such as when Under Attack Mode is enabled (https://developers.cloudflare.com/fundamentals/reference/under-attack-mode/). Managed Challenges are designed to verify whether a visitor to your site is a real human and not a bot or automated script. When a Managed Challenge is issued, Cloudflare asks the client to perform a series of checks that help confirm the visitor's legitimacy. In the case of native mobile apps, the challenge is typically solved by the client (i.e., the mobile app) without requiring user interaction. The mobile app's HTTP client library or framework usually handles the challenge automatically by responding to the challenge with the required information. As for what triggered the Managed Challenges, it's likely that Cloudflare's systems detected unusual traffic patterns or potential security threats to your API, which led to the challenges being issued. This could be due to various factors, such as suspicious IP addresses, unusual request patterns, or other security signals. If you're concerned about the Managed Challenges affecting your API's performance or user experience, I recommend checking the Cloudflare documentation (https://developers.cloudflare.com/cloudflare-challenges/) for more information on how challenges work and how to troubleshoot any issues that may arise. Additionally, you can also refer to the troubleshooting guide (https://developers.cloudflare.com/cloudflare-challenges/troubleshooting/challenge-solve-issues/) for help with resolving challenge-related issues.
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SuperHelpflare
SuperHelpflare4mo ago
You can view the rule that caused a block or challenge page to be presented at https://dash.cloudflare.com/?to=/:account/:zone/security/events

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