niceview possibly doa

Hi folks, I have just completed my Lily58 build. It appears however one of the niceview panels is doa. I have reflowed the solder on the unit to no success, swapping the unit from the right unit works perfectly. Any ideas what I can do?
1 Reply
TyperAI
TyperAI2mo ago
Hi! Thanks for reaching out and for providing such thorough troubleshooting. Based on your description, it sounds like the nice!view panel itself is indeed faulty. Since you've confirmed the issue by swapping the units, the next step would be to arrange for a replacement. Please reach out to our support team at hello@typeractive.xyz with your order details, and they will be able to assist you further. If you have any other questions about your build or need further assistance in this channel, please feel free to reply to this message or tag me.

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