Help Needed: Stopping AI Loop and Triggering Zapier with Collected Variables (Order ID)
Hi Baptiste
I’m currently working on building a Typebot flow for my company that integrates with ChatGPT (using assistants) to help customers get real-time updates on their orders.
Here’s what I’m trying to achieve:
1. I want ChatGPT to have a natural back-and-forth conversation with the customer until they provide a specific variable — such as their Order ID.
2. Once the Order ID (or required variable) is provided, I want to:
• Stop the loop between ChatGPT and the customer,
• Pass the Order ID and any other collected variables to Zapier,
• Use Zapier to retrieve the necessary data from our database or Google Sheets,
• Then display that update back to the customer and continue the conversation commercially from there.
The issue I’m facing is:
• I’m unsure how to properly stop the AI conversation loop once the required variable (like Order ID) is captured.
• I also need help understanding how to pass the collected data to Zapier at the right moment and re-engage the bot with the returned response.
Could you please guide me on how to set this up — particularly:
• How to structure the flow so that the loop ends when a specific variable is received,
• How to pass those variables to Zapier at that point,
• And how to handle the returned data cleanly within the same conversation?
I appreciate any documentation, examples, or step-by-step support you can provide.
I’m currently working on building a Typebot flow for my company that integrates with ChatGPT (using assistants) to help customers get real-time updates on their orders.
Here’s what I’m trying to achieve:
1. I want ChatGPT to have a natural back-and-forth conversation with the customer until they provide a specific variable — such as their Order ID.
2. Once the Order ID (or required variable) is provided, I want to:
• Stop the loop between ChatGPT and the customer,
• Pass the Order ID and any other collected variables to Zapier,
• Use Zapier to retrieve the necessary data from our database or Google Sheets,
• Then display that update back to the customer and continue the conversation commercially from there.
The issue I’m facing is:
• I’m unsure how to properly stop the AI conversation loop once the required variable (like Order ID) is captured.
• I also need help understanding how to pass the collected data to Zapier at the right moment and re-engage the bot with the returned response.
Could you please guide me on how to set this up — particularly:
• How to structure the flow so that the loop ends when a specific variable is received,
• How to pass those variables to Zapier at that point,
• And how to handle the returned data cleanly within the same conversation?
I appreciate any documentation, examples, or step-by-step support you can provide.
