I got hdwi banned for cheating even tho i didnt have any cheats

A couple of days ago i got kicked mid game w error code van 152, i didnt know what error is that and thought its just a normal error and tried logging back in. First time it let me put my account but then kicked me again and got my account perma banned i think. I dont know what to do since i didnt install any cheats or third party apps that could trigger the anti cheat system. Can someone help?