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Supabase3mo ago
divya

Error when accepting invite to join organization: “Failed to retrieve token / Failed to retrieve org

I received an email invite to join a Supabase organization (a dev team created by my collaborator). I'm trying to accept the invite and join the org via the invite link. When I click the invite link I hait the following error: Failed to retrieve token Error: Failed to retrieve organization Try refreshing your browser, but if the issue persists for more than a few minutes, please reach out to us via support. What I’ve Tried Opening the link in incognito mode Logging into app.supabase.com before clicking the invite link Clearing cookies/cache for supabase.com Confirmed that the org isn’t visible in the org switcher Asked collaborator to resend invite (same issue) Let me know if there’s anything else I can try or if this is a known issue. Happy to help debug further
4 Replies
garyaustin
garyaustin3mo ago
There is a dashboard issue impacting a few functions right now. It is probably related as I've seen mention of invite endpoint not working... https://github.com/orgs/supabase/discussions/36943 Supabase is planning a fix today.
Doc Squawk
Doc Squawk2mo ago
Has there been any update to this? I'm trying to join my team but no dice
garyaustin
garyaustin2mo ago
That issue was not likely related to you’ll have to see if the OP resolved it some how or ask in a new topic to see if anyone has suggestions for you.
prgman
prgman4w ago
Hi, I'm getting this error when clicking on invitation link.
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