Error when accepting invite to join organization: “Failed to retrieve token / Failed to retrieve org
I received an email invite to join a Supabase organization (a dev team created by my collaborator). I'm trying to accept the invite and join the org via the invite link.
When I click the invite link I hait the following error:
Failed to retrieve token
Error: Failed to retrieve organization
Try refreshing your browser, but if the issue persists for more than a few minutes, please reach out to us via support.
What I’ve Tried
Opening the link in incognito mode
Logging into app.supabase.com before clicking the invite link
Clearing cookies/cache for supabase.com
Confirmed that the org isn’t visible in the org switcher
Asked collaborator to resend invite (same issue)
Let me know if there’s anything else I can try or if this is a known issue. Happy to help debug further
When I click the invite link I hait the following error:
Failed to retrieve token
Error: Failed to retrieve organization
Try refreshing your browser, but if the issue persists for more than a few minutes, please reach out to us via support.
What I’ve Tried
Opening the link in incognito mode
Logging into app.supabase.com before clicking the invite link
Clearing cookies/cache for supabase.com
Confirmed that the org isn’t visible in the org switcher
Asked collaborator to resend invite (same issue)
Let me know if there’s anything else I can try or if this is a known issue. Happy to help debug further
