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SupabaseS
Supabase•7mo ago•
3 replies
Kimo_1972

Issue inviting user to organization - "Failed to retrieve token"

I'm trying to invite someone to my Supabase organization, but he's getting the following error:

"Failed to retrieve token
Error: Failed to retrieve organization.
Try refreshing your browser, but if the issue persists for more than a few minutes, please reach out via support."

We've tried:

Refreshing the browser multiple times

Clearing browser cache and cookies

Using different browsers and devices

Sending a new invite

The error still happens every time.

Environment:

Browser: Safari and Chrome (Mobile and Desktop)

Account Type: Standard Supabase Account (not self-hosted)

Any ideas on how to fix this or another way to quickly grant him access?
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