Prisma•5mo ago

Database down, failing with `Startup/auth proxy error`

My database cmcunrbcy000dvp0vb5u6myqx is currently down, all queries return errors, even the dashboard studio does not work. Tried restarting it but it did not help Any way to fix this issue?

9 Replies

Prisma AI Help•5mo ago

You're in no rush, so we'll let a dev step in. Enjoy your coffee, or drop into #ask-ai if you get antsy for a second opinion!

Nurul•5mo ago

Hey! I am checking Can you share the exact error you are getting @Tommy I am not seeing any errors in our logs. This is happening in "Fumabase preview" project?

TommyOP•5mo ago

Yes, the error comes from pg package so it is probably not very helpful to have the full error message. This happens when using the direct uri connection

Nurul•5mo ago

What exactly is the error message? Can you share the code snipper which is causing the error?

TommyOP•5mo ago

The error message I see is only Startup/auth proxy error. It happens with any query from the pg package. It was previously working. pg package on npm When using TablePlus I get a bit longer error message:

connection to server at "db.prisma.io" (217.69.6.73), port 5432 failed: Startup/auth proxy error
connection to server at "db.prisma.io" (217.69.6.73), port 5432 failed: server closed the connection unexpectedly
This probably means the server terminated abnormally
before or while processing the request.

connection to server at "db.prisma.io" (217.69.6.73), port 5432 failed: Startup/auth proxy error
connection to server at "db.prisma.io" (217.69.6.73), port 5432 failed: server closed the connection unexpectedly
This probably means the server terminated abnormally
before or while processing the request.

Nurul•5mo ago

Okay, let me ask the team internally and get back to you We are looking into this. I’ll get back to you as soon as possible

TommyOP•5mo ago

Thank you

Nurul•5mo ago

It should be working now @Tommy Can you please check?

TommyOP•5mo ago

Thank you seems to work now, what was the issue?

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Database down, failing with `Startup/auth proxy error`

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