Ashutosh Patil - Hi Team,How can I increase th...
Hi Team,
How can I increase the timeout of "SpotterEmbed"? After few ideal time , if user asked the queston, we are receiving this error :
{
"error_type": "GENERIC_ERROR",
"error_message": "Something went wrong. Please try again in a few moments, and if the problem persists start a new chat.",
"error": {
"type": "GENERIC_ERROR",
"content": {
"errorData": {
"code": "NW_ERROR",
"message": "",
"errorObj": {}
},
"errorDataList": [
{
"code": "NW_ERROR",
"message": "",
"errorObj": {}
}
]
}
}
}
2 Replies
Looks like an intermittent error, if the error persists, can you create a support ticket? The relevant team will be able to look into it.
@Ashutosh Patil Please let us know which api this is happening. Also,can you let us know if this is happening consistently. We can debug this.
We can technically increase the timeout for individual services but timeout may not be the issue here.
can you check if this the same issue https://discord.com/channels/1143209406037758065/1392912846123434097/1392967574370783434