Ashutosh Patil - Hi Everyone,We have implenent...
Hi Everyone,
We have implenented "SpotterEmbed" in our react application using "@thoughtspot/visual-embed-sdk"
But spotter is not getting load, we are receiving 403
Please check code for reference :
const embed = new SpotterEmbed(spotterContainer.current, {
// confgurations are here
}
Catching error :
embed
.on(EmbedEvent.Init, () => console.log('Spotter Init'))
.on(EmbedEvent.Load, () => console.log('Spotter Loaded'))
.on(EmbedEvent.Error, (err) => {
console.error(err.data);
setFallBackError(true);
});
So here in on method for "EmbedEvent.Error" , Please check the attached json file for appended log from "err.data".
Previously when we implemented spotter, it is working great. But currently we are receiving 403-forbidden. And we did not change anything in frontend or backend code.
Could you please help us to resolve this issue or any way to unblock. We have a demo for our client, and we need it resolve on urgent basis.
3 Replies
Hi did you create a support case for this?
It looks llike the user is missing the check datasource effective permission privilege. It is not an auth failure. The use is missing some privilege which might have not been added to that user..
@shikharTS Yes, we raised the support case
Also we did zoom call, got a few of their internal support engineers on & they're continuing to look. They think it may have to do with an upgrade they made to our cluster on Aug 3
Yes. looks like a new permissions might have been added..