R
Runtipi•2mo ago
ohyaj

Runtipi doesn't work after a reinstallation

Hi guys, TLDR: after a fresh install, I couldn't start runtipi at all. The error i'm encounterring is 
curl -L https://raw.githubusercontent.com/runtipi/runtipi/master/scripts/install.sh | bash
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0Installing runtipi...
100  8183  100  8183    0     0  35305      0 --:--:-- --:--:-- --:--:-- 35424
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100 3208k  100 3208k    0     0  2435k      0  0:00:01  0:00:01 --:--:-- 5994k
✓ User permissions are ok
✓ Copied system files
✓ Generated .env file
✓ File permissions ok
✗ Failed to pull images

Debug: Couldn't find env file: /data/runtipi/.env
curl -L https://raw.githubusercontent.com/runtipi/runtipi/master/scripts/install.sh | bash
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0Installing runtipi...
100  8183  100  8183    0     0  35305      0 --:--:-- --:--:-- --:--:-- 35424
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100 3208k  100 3208k    0     0  2435k      0  0:00:01  0:00:01 --:--:-- 5994k
✓ User permissions are ok
✓ Copied system files
✓ Generated .env file
✓ File permissions ok
✗ Failed to pull images

Debug: Couldn't find env file: /data/runtipi/.env
but the file is there, i can both cat it via my running and super user. 
 ll runtipi/.env
-rw-rw-r-- 1 root root 585 Jul 13 13:05 runtipi/.env
 ll runtipi/.env
-rw-rw-r-- 1 root root 585 Jul 13 13:05 runtipi/.env
do you know what should I do to fix it? Context: I encountered some issues after migrating app-data and media folder to another mounted partition and faced some discrepancy issues. (Probably due to those two path env setting not applied somehow). Thus stop all container and have a fresh reinstall in the /data folder.
6 Replies
Stavros
Stavros•2mo ago
Hello, what happens if you go to the runtipi directory and run ./runtipi-cli start
ohyaj
ohyajOP•2mo ago
i got same complaints. seems like might be due to my snap docker, which causing the issue to run docker outside $home folder (see this link).
Stavros
Stavros•2mo ago
Oh yeah that's definitely an issue Docker snap is problematic You should only install docker with the official install script Never use package managers
ohyaj
ohyajOP•2mo ago
i'm wondeirng if I can leave those containers and reinstall docker. Since i've set up my homeassistant, if i just redo all config again, would be a disaster😩
Stavros
Stavros•2mo ago
I recommend you do You will face issues with docker and snap going forward
ohyaj
ohyajOP•2mo ago
thank you! hopefully this resolves all issues.

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