Immich server not starting up (after upgrade?)
Hi everyone, I am a little new to this so please forgive if this is a simple error. My Immich server is no longer accessible from the browser after updating to 1.135.3. I saw on the website that the update involved a breaking change, so I made the changes to the docker compose file as described, but my server is still not starting up.
I have attached the docker-compose.yml and .env file I am using. I am running the server on Ubuntu 24.04 off the internal HDD of an old laptop. After running:
sudo docker compose down
sudo docker compose pull
sudo docker compose up -d
The containers all start up. After running:
sudo docker logs immich_server
I have the following error:
Initializing Immich v1.135.3
Detected CPU Cores: 8
Starting api worker
Starting microservices worker
[Nest] 7 - 07/13/2025, 6:37:07 PM LOG [Microservices:EventRepository] Initialized websocket server
microservices worker error: Error: getaddrinfo ENOTFOUND database, stack: Error: getaddrinfo ENOTFOUND database
at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:120:26)
microservices worker exited with code 1
Killing api process
My understanding is that it can not find the database, but I haven't moved it (?). Does anyone know how I could fix this problem? Thanks!
3 Replies
:wave: Hey @Dashjack30,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Here are additionally the docker logs from immich_postgres:
PostgreSQL Database directory appears to contain a database; Skipping initialization
2025-07-13 18:51:18.464 GMT [1] LOG: skipping missing configuration file "/var/lib/postgresql/data/postgresql.override.conf"
2025-07-13 18:51:18.465 GMT [1] LOG: skipping missing configuration file "/var/lib/postgresql/data/postgresql.override.conf"
2025-07-13 18:51:18.466 UTC [1] FATAL: data directory "/var/lib/postgresql/data" has wrong ownership
2025-07-13 18:51:18.466 UTC [1] HINT: The server must be started by the user that owns the data directory.
Using HDD storage
Figured it out:
https://github.com/immich-app/immich/discussions/12550
/close
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