Starboard no longer working

Starboard stopped functioning a few days ago. It has been working for a while now with no issues. Starboard responds in the channels when I @ it. When I run utils info on the message, I get the following message back despite it having the proper permissions and such
No description
Solution:
ok I restarted the bot, give it like 10 minutes and try again
Jump to solution
30 Replies
circuitsacul
circuitsacul3mo ago
Its missing permissions Cant see the message
zac
zacOP3mo ago
I’ve granted it every permission possible, and I still get that 😭
circuitsacul
circuitsacul3mo ago
Try utils recount? Also show the settings for your starboard
zac
zacOP3mo ago
It gets stuck on starboard is thinking …
circuitsacul
circuitsacul3mo ago
Does it error?
zac
zacOP3mo ago
no, it just stays forever stuck here
No description
circuitsacul
circuitsacul3mo ago
How many reactions does the message have
zac
zacOP3mo ago
7 requirement is 5
circuitsacul
circuitsacul3mo ago
OK. Try running utils force
zac
zacOP3mo ago
No description
zac
zacOP3mo ago
literally in the same server? 😭
circuitsacul
circuitsacul3mo ago
You ran the command in the same server as the message right
zac
zacOP3mo ago
correct
circuitsacul
circuitsacul3mo ago
Try same channel?
zac
zacOP3mo ago
same thing happens
circuitsacul
circuitsacul3mo ago
What kind of message is it? And what kind of account sent it (bot, webhook, user)
zac
zacOP3mo ago
like sent the message that should be sent to the starboard? a regular typed message from a server member
circuitsacul
circuitsacul3mo ago
And just in a normal text channel?
zac
zacOP3mo ago
correct
circuitsacul
circuitsacul3mo ago
does it still happen if you send a new message and try to force it? honestly this is probably a cache error, but I doubt restarting the bot will fix it
zac
zacOP3mo ago
yes
circuitsacul
circuitsacul3mo ago
can you also try another channel? then I'll restart and see if that fixes it
zac
zacOP3mo ago
just did same thing
Solution
circuitsacul
circuitsacul3mo ago
ok I restarted the bot, give it like 10 minutes and try again
zac
zacOP3mo ago
will do 🫡
circuitsacul
circuitsacul3mo ago
hopefully this isn't a deseralization bug, that would be a huge pain to fix @zac what's the server ID or the server name?
zac
zacOP3mo ago
1009165384227749958
circuitsacul
circuitsacul3mo ago
ok if it's back online go ahead and try again there was only one guild that failed to cache and it wasn't that one
zac
zacOP3mo ago
working now! tyvm
circuitsacul
circuitsacul3mo ago
yw sorry about that dunno how that happened, hopefully doesn't again

Did you find this page helpful?