I lost my gmail and i forget the "log-in name"
i lost my gmail account and i used to log in to val by this gmail but i cant log it in anymore. My gmail got banned but i can proof that is my account by "knowing the first agent i got, the receipt of buying VP, and all of gun i have" Im not getting calm anymore so pls help me
30 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
^ go through automated recovery method
If it doesn’t let you contact support
I tried
Submit a ticket
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
got tried that too
thats my first step
Well there’s no other way to recover an account
.
You need to provide all required infos accurately
okay...?
first
"your email address"
i need to use the new gmail or the old one?
I lost it when i log in another account
cuz i forgot my gmail got banned
New email, where you would like them to contact you
okay
"what email would you like to recover to"
the new one right?
Yes
"who make this account?"
uh...
I need to write my name of just say "Me"?
Just “me” works
okay
List all emails associated with the account that you have access to
no one...
As in all previous emails that was linked to it, if any
uh...
Do you have an idea on how you lost access to this account?
.
Yeah just say your email acc got banned
I got my google account banned for some "hosting child sexual content" issues (I'm a government employee) and my Riot account is on that google account...
ahh nice reason...
but thats real...
What was the first thing you spent it on, be specific
like the first vandal i got?
im asia
Anything, first vp you spent on
its a long time ago...
i just remember i had bought vandal oni
and I bought VP not by paypal
Hmm usually you could get the VP transactions ids from the email, urs got banned
well
do u know "VNG" ?
Riot version for Vietnam?
If I’m not mistaken
yea
there is another way to get VP from that
like
another way to buy VP without paypal
im done
YES
(vietnamese keyboard, sry)