Dear Support Team,
I hope this message finds you well. I am reaching out to seek your assistance regarding my PUBG account, which has unfortunately been compromised.
My account details are as follows:
• Account ID: 5449288525
• Username: F¹・DOCTOR ( @F¹・DOCTOR)
I had linked my Facebook, X (formerly Twitter), a third link email, and my phone number to this account. Regrettably, I fell victim to a scam and inadvertently shared my login details with the scammers, resulting in my loss of access.
I have invested a significant amount of time and money into this account, purchasing UC and creating numerous gameplay videos as proof of my activity. However, I do not have receipts for my purchases, as I typically bought UC from third-party sources over the past 5-6 months.
I kindly request your help in recovering my account. I am deeply distressed about this situation and would greatly appreciate any assistance you can provide.
I previously emailed the support team earlier as well and filled the google form previously but it was rejected, but in the email they advised me to claim via the in-game tool. Unfortunately, each claim has been declined on the grounds that I am not using a regular device. I would like to clarify that I am indeed using the same device as before, an iPad Pro M1 (12.9"). During the scam, the perpetrator instructed me to delete PUBG Mobile from my device and reinstall it, which I believe may have caused the system to not recognize my device correctly.
To support my case, I have records of my last five UC purchases, including details of the amounts bought, as well as the dates and times of each transaction. Additionally, I possess recorded gameplay footage from my account that can help verify my ownership.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely,
F1 • DOCTOR
Id. :- 5449288525